Emergency Support Services

Emergency Support Service (ESS) is a service provided by the Regional District of Bulkley-Nechako (RDBN) in accordance with the Province of BC to provide temporary support, for up to 72 hrs, to residents who must evacuate their homes as a result of an emergency such as a fire or a flood.

What Does ESS Provide?

ESS is provided by your Local Government through trained staff and volunteers. If you do not have insurance to cover your immediate essential needs, ESS can help provide support for up to 72 hours.

ESS volunteers will help determine your family’s immediate needs in a practical, sensitive and timely manner. If family members have been separated, ESS volunteers can check their registry data to help with family reunification. 


ESS volunteers will try to find emergency accommodations that allow your pets to remain with you, however, that may not be possible.  You may have to board your pets with a kennel, a veterinarian clinic, family, or friends until you are more settled. 
You are responsible for any items that are not considered essential, such as long-distance phone calls, tobacco and alcohol. In addition to helping ensure you have access to essentials while you are evacuated from your home, ESS assistance also includes:

  • Current event information;
  • Emotional Support;
  • Communications;
  • Connecting you with first aid and health services;
  • Facilitating transportation services and pet care; and
  • Helping facilitate reunification, through registration services at reception centres.


Become an ESS Volunteer

Volunteering as an ESS responder is a rewarding experience.

Would you like to help people in your community during a crisis or emergency?  Would you like to work with a team of other dedicated volunteers?  Can you be available on short notice to respond to an emergency event? We need your help!

Making a Difference: You will be part of a team that provides shelter, food and a shoulder to lean on when disaster forces people from their homes.

Training: Offered through the Justice Institute and your local government.

Recognition: Volunteers form the backbone of Emergency Support Services. Recognition of their efforts may take many forms, including volunteer appreciation events, certificates and awards.

Protection: All ESS volunteers receive WorkSafe BC and liability insurance coverage while on assignments.


For more information, contact the Regional District of Bulkley-Nechako
at 250-692-3195 or protective.services@rdbn.bc.ca